Hi everyone! I've noticed that online reviews have a significant impact on my small business here on Vancouver Island. Positive feedback seems to attract more customers, while even a single negative review can deter potential clients. How have online reviews affected your businesses or purchasing decisions locally?
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From a tourism perspective, online reviews are vital. Visitors often rely on them to choose accommodations, restaurants, and activities. A study even showed that a one-star increase in a Yelp rating can lead to a 5–7% increase in revenue for restaurants . So, encouraging satisfied customers to leave reviews can significantly boost local businesses.
Hi! I totally relate—online reviews have become a make-or-break factor for my local café. A few glowing reviews on Google and the Online Directory in Nanaimo, BC really boosted foot traffic. People often mention reading them before visiting. On the flip side, one neutral review slowed things down until we addressed the concern publicly. Reviews definitely shape customer trust and influence decisions more than I expected. It's a reminder of how important it is to encourage happy customers to share their experiences. Anyone else actively manage their reviews?